FREQUENTLY ASKED QUESTIONS

What is a Walking Photo Experience?

A guided photography experience through some of the most iconic areas of Mexico City. It's a slow, aesthetic walk where we explore, move naturally, and capture editorial-style images along the way.

Is this a tour?

Not exactly. It's not a historical tour, but you'll experience the city through a local creative perspective. It feels more like walking with someone who knows where the light hits beautifully.

Do I need modeling experience?

Not at all. Most of our guests are not models. We provide subtle direction so you feel comfortable and confident.

Is it safe?

Yes. We work in well-known, safe neighborhoods and guide you throughout the entire experience. You'll feel accompanied and comfortable at all times.

When will I receive my photos?

After the session, you'll receive a private online gallery with all the unedited images from your experience. You'll select your favorite photos for editing. Once we receive your selection, your final edited images will be delivered within 3–5 business days. If you need a faster delivery of a few images, please let us know before the shoot and we'll do our best to accommodate.

How do I book?

You can book directly through our website. A 50% deposit secures your date.

How does payment work?

50% is required to reserve your session. The remaining 50% is paid at the end of the experience.

What is your cancellation policy?

We understand that travel plans can change — it happens. If you cancel up to 7 days before your session, we'll refund your deposit minus a 15% service fee. Because each experience is reserved exclusively for you, cancellations made less than 7 days before the session are non-refundable. However, if something unexpected comes up, please reach out. We'll always do our best to help you reschedule to a new available date whenever possible.

Can I book for a proposal, honeymoon, or special occasion?

Absolutely. We love documenting meaningful moments. If your session is for a special occasion, please let us know in advance so we can plan thoughtfully and capture it in the most beautiful way.

Do you offer hotel pickup?

We don't provide transportation services. We usually meet at a central, easy-to-access location where the session begins. The exact meeting point is shared after booking. If your hotel is within walking distance of the selected area, we may be able to meet you there.

Can I choose the locations?

Of course! We can shoot at the location of your choice or recommend incredible places based on the style you're looking for.

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